Skola Prodaje - Petrol Crna Gora (19)

CITT run-off model (CRM) consists of five steps: analysis and diagnosis, solution recommendation, implementation plan, training execution, and evaluation and monitoring. Clients are encouraged to participate through the whole CRM model since it is the most efficient way of creating positive change and increasing success rate. However, it is also possible to go through just one or two segments of CRM model: counseling, education, out-turn.

CITT offers 27 trainings covering various subjects. It is important to highlight that CITT prepares trainings independently but also tailors trainings with/to its clients, so the following list is neither final nor exclusive.

Trainings

SALES SKILLS

  • SALES PROCESS AND SALES TEHNIQUES
  • SALES TO KEY BUYERS
  • CLOSING SALES TEHNIQUES
  • WITH CROSS SELLING METHOD TO SALES INCREASE
  • ETHICAL NORMS IN SALES 
  • MERCHANDISING IN RETAIL
  • SALES OF LUXURY PRODUCTS AND SERVICES 
  • CUSTOMER CARE AND POSTSALE SUPPORT

MANAGEMENT SKILLS

  • B2B SALES AND PROJECT MANAGEMENT
  • BUSINESS PLANNING AND INTRODUCING NEW PRODUCTS AND SERVICES
  • MATERIAL AND NON MATERIAL MOTIVATION
  • EMPLOYEE MENTORING 
  • CHANGE MANAGEMENT
  • CONDUCTING BUSINESS MEETINGS 
  • MIDDLE MANAGEMENT – BRIDGE BETWEEN BOARD AND EMPLOYEES 
  • INCREASING EFFICIENCY THROUGH SITUATIONAL MANAGEMENT
  • PREVENTION AND PAYMENT CLAIM

COMMUNICATION AND PRESENTATION SKILLS

  • ASSERTIVE COMMUNICATION 
  • PRESENTATION SKILLS
  • EFFECTIVE AND PRODUCTIVE COMMUNICATION
  • NEGOTIATION AND NEGOTIATION SKILLS 
  • CONFLICT MANAGEMENT / INTERNAL COMMUNICAITON IN THE WORK ENVIRONMENT

OTHER SKILLS...

  • INSTORE MARKETING 
  • DIRECT LOW BUDGET MARKETING
  • TEAM WORK AND TEAM PLAYERS
  • EFFICIENT TIME MANAGEMENT
  • TEAM BUILDING